Effective date: September 30, 2026
Pro-Line Trailers respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit our website, submit an inquiry, complete a lead form, communicate with us, or use our services.
Information We Collect
We may collect information you provide, including:
- Your name, telephone number, email address, and location.
- Your trailer interests, product inquiries, quote requests, and contact preferences.
- Messages and other information you share with us.
- Records of your communication permissions, including when and how you agreed to receive calls or texts and any subsequent opt-out requests.
Information may be collected through our website, social media lead forms, telephone conversations, text messages, email, or in-person interactions.
When you visit our website, we and our service providers may also collect technical information such as your IP address, browser and device information, pages visited, referring websites, and interactions with our website or advertising.
How We Use Your Information
We use information to:
- Respond to inquiries and provide quotes, product information, and customer support.
- Follow up on trailer interests and purchase requests.
- Schedule appointments, pickups, deliveries, and services.
- Route inquiries to the appropriate salesperson.
- Send marketing communications where permitted by law and consistent with your permissions.
- Operate and improve our website, services, and advertising.
- Maintain consent records, honor opt-outs, prevent misuse, and comply with legal obligations.
Calls, Text Messages, and Automated Communications
When you provide the required permission, Pro-Line Trailers may contact you at the telephone number you provide with marketing calls and text messages about trailer availability, offers, and follow-up on your shopping interests. These communications may use automated technology or an artificial or prerecorded voice.
Providing your telephone number or visiting our website does not, by itself, constitute consent to automated marketing calls or texts. Where consent is required, we collect it through a separate agreement, such as a disclosure and affirmative selection on a lead or contact form.
Consent to marketing calls or texts is not a condition of purchasing.
Text-message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe from text messages or HELP for assistance. You may also contact us using the information below to withdraw permission for marketing calls or texts. During a call, you may tell us that you do not want further marketing calls.
We process opt-out requests in accordance with applicable law. You may receive a non-marketing confirmation of a text opt-out.
Additional messaging details are available in our Terms & Conditions.
How We Share Information
We may share information with service providers that help us operate our website and business, manage customer inquiries, deliver communications, provide support, arrange deliveries, and measure advertising performance. These providers are authorized to use information to perform services on our behalf, subject to applicable contractual and legal restrictions.
We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, prevent fraud, or protect the rights, property, or safety of our customers, our business, or others.
Mobile Information and Consent
We do not sell, rent, or share mobile telephone numbers or text-message opt-in information with third parties or affiliates for their own marketing or promotional purposes.
Text-message opt-in data and consent records are not shared for third-party marketing. We may provide this information to service providers solely as necessary to operate our communications program, maintain consent records, honor opt-outs, or comply with law.
Cookies, Analytics, and Advertising
Our website may use cookies, pixels, and similar technologies to support website functionality, understand visitor activity, measure advertising results, and provide relevant advertising.
These technologies may allow advertising and analytics providers to collect information about your browser, device, and online activity.
You can manage cookies through your browser settings and advertising preferences through the platforms you use. Blocking some technologies may affect website functionality.
Your Choices and Privacy Requests
You may contact us to:
- Request access to or correction of your personal information.
- Request deletion of information, subject to applicable exceptions.
- Update your communication preferences.
- Withdraw consent for marketing calls or texts.
- Ask questions about how we handle your information.
You may unsubscribe from marketing emails using the unsubscribe link in the message.
Depending on where you live and which laws apply, you may have additional privacy rights. We will handle requests as required by applicable law and may need to verify your identity before fulfilling them.
Information Retention and Security
We retain information for as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, supporting customer relationships, complying with legal obligations, and maintaining consent and opt-out records.
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.
Third-Party Websites
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date. Where required, we will provide additional notice or obtain consent.
Changes to this policy do not retroactively create permission for marketing calls or text messages.
Contact Us
Pro-Line Trailers
205 New Plant Road
Rocky Mount, VA 24151
Phone:
(540) 334-4182
Email:
info@prolinetrailersales.com